Inclusive Social Services in Ottawa

By 613 Queer Haven

Inclusive Support Services

Crisis Support

The Mental Health Crisis Line
  • 24/7 bilingual crisis intervention and suicide prevention for ages 16+
  • Phone: 613-722-6914 (Ottawa) | 1866-966-0991(Outside Ottawa)
Distress Centre Ottawa
  • 24/7 confidential emotional support and crisis intervention
  • Phone: 613-238-3311.
  • Text: 343-306-5550 (10am-11pm)
Sexual Assault Support Centre
  • Support for survivors of sexual violence, 24/7 crisis line
  • Phone: 613-234-2266
9-8-8 Suicide Crisis Helpline
  • 24/7 national suicide prevention service
  • Call or text: 988
  • Available in french or english

Health and Mental Health Services

Centretown Community Health Centre
  • Trans Health Program for trans and gender diverse individuals ages 17 and up offers services including:
    • LGBT2SQ+ Walk-in Counselling Clinic on Wednesdays
    • 2SLGBTQIA+ Short-Term Counselling (16+)
    • Hormone Therapy Starts and Surgery Referral Support
    • Gender Journeys Support Group
    • HIV Point of Care Testing
  • Phone: 613-233-4443
Somerset West Community Health Centre
  • Primary care, mental health support, harm reduction
  • Phone: 613-238-8210
PrEP Clinic Ottawa
  • HIV prevention services and sexual health care
  • Phone or text: 416-420-1250
Planned Parenthood Ottawa
  • Sexual and reproductive health services
  • Phone: 613-226-3234
Family Services Ottawa
  • Offers Around the Raimbow a support program for the 2SLGBTQIA+ community includes: -counseling by 2SLGBTQIA+ counselors (sliding fee scale)
    • Support groupsfor parents and caregivers of gender-diverse children and youth
  • Phone 613-725-3601
Counselling Connect
  • Free same-day/next-day counselling sessions
  • 1-3 indivdual counselling sessions offered for free, suppport groups are also available
  • Online booking
Psychatric Survivors of Ottawa - Rainbow Peers Support Group
  • community gathering space for 2SLGBTQIA+ individuals who are 16 years and older
  • focuses on creating a safe environment where members can openly discuss topics related to sexual orientation and gender identity
  • Phone: 613-567-4379

Community Care

Kind Space
  • A 2SLGBTQIA+ community centre offering resources, events, and programming for the queer community. This includes:
    • Welcoming drop-in for all ages
    • Social events to combat loneliness and foster connections
  • Phone: 613-563-4818
Max Ottawa
  • Community health organization providing services for queer men, trans, and non-binary indivduals in the Ottawa Region. They offer:
    • mental health supports
    • HIV and STI testing
    • Harm reduction supplies and education
    • Community events and social activities
  • Phone: 613-440-3237
OCISO (Ottawa Community Immigrant Services)
  • Settlement services for 2SLGBTQIA+ newcomers
    • System navigation, Cultural support
  • Phone: 613-725-5671 ext. 612
The Good Companions
  • Provides LGBTQ2S+ senior programs and social activities including:
    • 2SLGBTQIA+ adult day program, rainbow coffee club, out and about saturdays, and wellbeing-check in program
  • Phone: 613-236-0428
Minwaashin Lodge
  • Indigenous women and 2SLGBTQIA+ support services
  • Offers cultural programs, housing supports, and healing services
  • Phone: 613-725-5671 ext. 612
Ottawa Senior Pride Network (OSPN)
  • A volunteer run network for 2SLGBTQIA+ seniors (50+) and allies
  • Runs social activities such as bowling, community dances, and film nights
  • Provides advocacy an support services
  • Located at Centretown Community Health Centre, program hours vary
  • Phone number: 613-233-4443 ext 2194
Bruce House
  • Bruce House is an Ottawa-based organization dedicated to supporting individuals and families impacted by HIV. Since 1988, they have been providing:
    • A ‘housing-first’ approach for people living with HIV
    • Access to stable housing
    • Support for independent and healthy living
  • Phone: 613-729-0911
Rainbow Peers Support Group
  • Peer support for 2SLGBTQIA+ individuals with mental health experiences
  • Part of Psychiatric Survivors of Ottawa
  • Phone: 613-567-4379

Service Navigation

Champlain Regional Planning Table for Gender Diverse Health
  • A regional healthcare initiative focused on supporting trans and gender diverse individuals in the Ottawa and Champlain region.
    • Help community members navigate transition-related and general health services
    • Provide resources for health and social service providers
    • Facilitate e-consultations between healthcare providers and specialists for complex case
Rainbow Health Ontario
  • An organization dedicated to improving healthcare access for 2SLGBTQ communities through
    • Creating opportunities for better healthcare service delivery
    • Maintaining a directory of competent and welcoming healthcare providers
    • Offering specialized training for healthcare and social service providers
    • Addressing specific health challenges and barriers faced by 2SLGBTQ communities
pflag canada
  • A national charitable organization that provides comprehensive support services:
  • Founded by parents of 2SLGBTQ+ individuals seeking to support their loved ones
  • Offers peer support, education, and advocacy services
  • Works with 2SLGBTQ+ communities, their families, friends, and allies
  • Focuses on creating a supportive and inclusive environment for all sexual and gender orientations
  • Shares community stories and provides resources for families navigating their journey with 2SLGBTQ+ loved ones